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Registered Office : Bishunpur, Wazirganj, Gaya-805131 ( Bihar )

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Frequently Asked Questions

The list of questions and their corresponding answers that are commonly asked by users or customers about a specific topic, service, or product.

Can I see previous auction results?
Yes, you can view past auction results, including the winning bids, on our website. This allows you to monitor the trends and prices of various types of livestock.
Are there any geographical restrictions for participating in the auction?
Our platform is available to users nationwide, but certain geographical restrictions may apply depending on local laws or regulations. Shipping and transportation of livestock may also be subject to specific regional rules. Make sure to verify shipping policies and regulations before bidding.
How can I contact customer support?
If you need assistance or have any questions, you can contact our customer support team via:Email: naspfpo@gmail.comPhone: +91-9693363657Live chat on our websiteWe are happy to assist with any issues or concerns you may have.
What happens if the auction ends and I haven’t placed the winning bid?
If you don’t win the auction, you are not obligated to pay. You can continue browsing and participating in future auctions.
How is the livestock transported after winning?
Transportation arrangements depend on the auction and the seller. Some auctions may offer delivery options, while others may require you to arrange transportation independently. The details will be provided after the auction ends.
Are there any buyer's fees or commissions?
Yes, a buyer's premium or commission fee is usually charged in addition to the winning bid. The amount will be clearly stated on the auction page before you place a bid.
What are the payment methods accepted?
We accept a variety of payment methods, including:Credit and debit cardsBank transfersOnline payment services like PayPalOther secure payment methodsPlease check the payment options available on the specific auction listing page.
What happens if I win the auction?
If you win, you will be notified and receive instructions on how to complete your payment. Once payment is confirmed, you can arrange transportation to receive the livestock. The seller will coordinate the delivery, if applicable.
Do I need to be a registered user to bid?
Yes, you need to register for an account to participate in bidding. This allows us to verify your identity, process payments, and communicate important auction updates.
How does the livestock auction process work?
Registration: First, you need to register for an account on our platform to participate in the auction.Browse Listings: Once registered, you can browse available livestock listings, view detailed information (e.g., breed, age, health status), and choose which animals you want to bid on.Bidding: You place bids on livestock you are interested in. The auction runs for a set time, and the highest bidder wins.Winning: If you win the auction, you will receive instructions on completing the payment and arranging transportation for the livestock.
How do I know the auction is legitimate and safe?
We ensure that all livestock auctions listed on our platform are compliant with applicable laws and regulations. Additionally, we use secure payment methods and data encryption to protect your transactions and personal information.
Can I participate in multiple auctions at once?
Yes, you can participate in multiple auctions simultaneously. However, you must be mindful of the bidding deadlines and ensure you can manage your bids in each auction.
Can I sell my livestock at the auction?
Yes, if you wish to sell your livestock, you can list them on our auction platform. Simply create a seller account, provide accurate details about your livestock, and follow the guidelines for auction listing.
Can I cancel my bid or retract it?
Once a bid is placed, it is considered final. We recommend that you carefully review the livestock and the auction details before placing your bid. Cancelling or retracting a bid is not allowed, except in exceptional circumstances.
What if I am not satisfied with the livestock I win?
Once you receive the livestock, you should inspect them thoroughly. If there are any issues regarding the health or condition of the animals, please contact us immediately. We may be able to assist in resolving disputes, depending on the situation.
How do I know if the livestock is healthy and of good quality?
Each listing will include details about the livestock’s health, breed, and other important information. Sellers are required to provide accurate and truthful details about the livestock, but we also encourage buyers to inspect the animals before bidding if possible. You can request additional information or videos if necessary.
How long does the auction last?
Each auction has a predetermined start and end time. You can check the time remaining for each auction on the website. We recommend placing your bid early, but you can also wait until the last moment to place your bid.
How do I place a bid?
Find the Lot: Browse the available livestock listings and select the one you want to bid on.Place Your Bid: When the auction starts, you can place your bid by entering the amount you are willing to pay. If your bid is the highest when the auction ends, you win the lot.Automatic Bidding: You can set an automatic bid where the system will automatically increase your bid up to a limit you set, ensuring you stay in the race without having to bid manually.
How can I register for the auction?
To register, click on the “Sign Up” or "Register" button on our website, provide your personal details (name, email, address, payment info), and complete the registration process. After registration, you can start browsing and bidding in the auction.
What is a livestock auction?
A livestock auction is an event where buyers and sellers come together to exchange livestock, such as cattle, sheep, goats, and poultry, through bidding. The auctioneer presents the livestock for sale, and participants place bids. The highest bid wins the auction, and the buyer purchases the livestock.

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